Trial hour

Service Description

A trial class is for clients who have never been to our studio before or have never done pilates in general. If you are familiar with the Pilates mat and have never tried the equipment, this is an ideal introduction. The trial session includes a short conversation to get to know you and to define your needs and goals. We teach you the basic principles of pilates. In the training session you will get to know the classic pilates equipment and why it is so essential in the pilates method. Prices and offers may vary depending on your teacher. ____________________________ Eine Schnupperstunde ist für Kunden gedacht, die noch nie in unserem Studio waren oder noch nie Pilates im Allgemeinen gemacht haben. Wenn Sie mit der Pilates-Matte vertraut sind und die Geräte noch nie ausprobiert haben, ist dies ein idealer Einstieg. Die Probestunde beinhaltet ein kurzes Gespräch, um Sie kennen zu lernen und Ihre Bedürfnisse und Ziele zu definieren. Wir vermitteln Ihnen die Grundprinzipien von Pilates. In der Trainingseinheit lernen Sie die klassischen Pilates-Geräte kennen und erfahren, warum sie für die Pilates-Methode so wichtig sind. Preise und Angebote können variieren je nach Lehrer.

Cancellation Policy

Cancellation Policy At ProPilates, we understand that life can sometimes interfere with your scheduled appointments. However, to ensure the smooth functioning of our studio and to accommodate all our clients effectively, we have implemented the following cancellation policy: Cancellation Period: Clients must notify ProPilates (info@propilates.ch) of any cancellations at least 24 hours prior to the scheduled appointment time. This allows us to offer the appointment slot to other clients who may be on our waiting list. Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment time will be considered late cancellations. No-Shows: If a client fails to show up for their scheduled appointment without prior notice, it will be considered a no-show. Fees for Late Cancellations and No-Shows: 100% (Full Cost) of the session cost will be charged for late cancellations made less than 24 hours before the scheduled appointment time and or No-Shows. Late cancellation and no-show fees will be charged to the client's account and must be paid before booking any future appointments. Payment can be made in person at the studio or via the client's account on our online booking platform. Exceptions: Exceptions to the cancellation policy may be considered in case of emergencies or unforeseen circumstances. Clients must provide appropriate documentation or evidence to support their request for an exception. ProPilates reserves the right to waive or adjust cancellation fees at its discretion. Rescheduling: Clients are encouraged to reschedule appointments rather than canceling them whenever possible. Rescheduling is subject to availability. Studio's Right to Cancel: ProPilates reserves the right to cancel appointments due to instructor unavailability, studio maintenance, or unforeseen circumstances. In such cases, clients will be notified as soon as possible, and no cancellation fees will apply. By booking an appointment at ProPilates, clients acknowledge that they have read, understood, and agree to abide by our cancellation policy. We appreciate your cooperation in adhering to our cancellation policy, which allows us to provide quality service to all our clients. If you have any questions or concerns regarding our policy, please don't hesitate to contact us.

Contact Details

• Pro Pilates GmbH, Kreuzstrasse 42, Zürich, Switzerland